Privacy policy
Privacy Policy
This Privacy Policy describes how Emma & Noah Jewels (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from emmaandnoahjewels.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we Emma & Noah Jewels, collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, security questions and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
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Companies who support our Site and Services, such as Shopify.
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Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
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Online tracking technologies such as pixels, web beacons, SDKs, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
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Providing Products and Services – to process payments, fulfill orders, manage your account, arrange shipping, and handle returns/exchanges.
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Marketing and Advertising – to send promotional communications and personalize advertisements.
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Security and Fraud Prevention – to detect, investigate, and act against potential fraud or malicious activity.
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Communicating with You and Service Improvement – to provide customer support and improve our Services.
Cookies
We use Cookies to power and improve our Site and Services, run analytics, and personalize experiences. For details about Shopify-related cookies, see: Shopify Cookies Policy.
Most browsers allow you to manage Cookies. Blocking Cookies may affect your user experience.
How We Disclose Personal Information
We may disclose your personal information to:
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Vendors and third parties who perform services on our behalf (payment processors, IT support, shipping partners, etc.).
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Business and marketing partners.
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Affiliates within our corporate group.
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As required by law, in connection with legal processes, or to protect our rights.
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of these sites. Please review their privacy policies before sharing information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years old.
Security and Retention of Your Information
No system is perfectly secure, but we take steps to protect your data. We retain your personal information as long as necessary for the purposes described in this Policy or as required by law.
Your Rights
Depending on where you live, you may have rights to:
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Access or request a copy of your data.
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Request correction or deletion of your data.
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Restrict or object to processing.
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Withdraw consent where processing is based on consent.
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Opt-out of marketing communications.
You may exercise your rights by contacting us (details below).
Complaints
If you are not satisfied with how we handle your data, you may contact us or lodge a complaint with your local data protection authority.
International Users
We may transfer and process your personal information outside your country. Where required, we use lawful mechanisms such as Standard Contractual Clauses for data transfers.
Contact
If you have questions about this Privacy Policy or our practices, or if you would like to exercise your rights, please contact us: